The Strategy & Consulting Global Network SONG Practice | Workforce Intelligence

Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change.

Practice: SONG I Areas of Work: Advance Customer Engagement, Workforce Optimization| Level: Manager, Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore | Years of Exp: 8+ years, 12+ years

Explore an Exciting Career at Accenture

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest?

Then, this is the right place for you Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network, SONG practice.

The Practice – A Brief Sketch





The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following
- Help our clients to create the workforce optimization strategy
- Work with clients to drive migration of workforce management platforms to recent age technologies based on AI/ML
- Build target operating model for workforce ma

📌 #ACN GN (Bengaluru)
🏢 Accenture
📍 Bengaluru