Job Description

Front Office Executive

Hearing Solutions is seeking a professional and welcoming Front Office Executive to manage the daily operations of our clinic. If you have a pleasant demeanor, excellent communication skills, and are proficient in office administration, we invite you to join our team.

Role & Responsibilities
- Perform and maintain daily opening and closing procedures of the clinic, ensuring readiness for operations.
- Welcome and assist customers upon their arrival, providing a warm and helpful first impression.
- Record customer details accurately using official forms and templates.
- Confirm the purpose of each visit (Test, Purchase, Service, Diagnosis, Consultation) and guide customers accordingly to the relevant department or service.
- Handle all incoming calls: answering inquiries, transferring calls to relevant departments, and providing complete information and support.
- Maintain walk-in and administrative registers, ensuring all entries are current and accurate.
- Create and regularly update the client contact database,



ensuring data integrity and accessibility.
- Organize and file paperwork, bills, and important documents systematically for easy retrieval.
- Manage cash handling, including depositing cash in the bank and maintaining the daily financial register with precision.
- Coordinate effectively with various departments within the organization to ensure smooth workflow.
- Generate daily reports (Stocks, Sales, Walk-ins, Expenses) and share them promptly with the Branch Manager.
- Ensure cleanliness and upkeep of the office premises, maintaining a professional and inviting setting.
- Supervise the office assistant and housekeeping staff, ensuring tasks are completed to standard.
- Oversee audio/visual equipment setup and ensure the readiness of the equipment room for consultations and tests.
- Ensure proper functioning of office equipment like fax machines, printers, and PABX systems, arranging maintenance as needed.
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📌 Front Office Executive (Tiruppur)
🏢 Hearing Solutions
📍 Tiruppur