At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Whom are we looking for?
Job Summary | Senior Executive – Remarketing Operations – Contract extension and customer communication
What would you be responsible for?
Tracking and follow up with Customers and end users for decision at end of lease.
Coordinate with pricing team, Users and clients, discount approval of extension quotation from the date of lease extension request
All tasks on Ugo Digit and tickets on desk to be resolved as per given task
End to end coordination and implementation for contract extension for Ayvens products
Tracking and follow up with end users & clients for traffic challans closure - Cars tracked traffic challans from the portfolio of cars returning and sharing the tracker with status of traffic challans with return team
Initiate documents / letters with users/client authorities for online signature and validate ENACH mandate.
Arranging cancelled cheque copy from the end user for refunding the credit amount - Upload the document for Zoho signature and maintain the repository of client signing documents online
What qualities should you have for us to consider you for this role?
Qualifications and qualities:
Education: B.com, Post Graduation Degree / Business Administration (BBA)
Experience: 4-5 Years of Experience:
Skills:
Strong communication and interpersonal skills, ability to work independently and as part of a team
Ability to handle end-to-end coordination
Managing multiple stakeholders:
Customers
Clients.
Internal teams (pricing, return team)
Understanding workflows (lease extension, ticket resolution)
Why Ayvens?
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, qualified
📌 Operations Coordinator (Mumbai)
🏢 Ayvens
📍 Mumbai