Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your qualified and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.
Job Description
Roles and Responsibilities:  Validation of paperwork for both new and existing business which includes new business applications, maintenance items, transfer paperwork and other various supplemental accounting paperwork.



Review broker dealer new business submissions for accuracy and completeness.  Provide telephone support to both internal and external customers concerning paperwork requirements, NIGO issues, setting up customer accounts, etc.  Identify cases that are not in good order (NIGO) to alert our Field force for resolution.  Process client data into back-office systems with a high level of accuracy with first time right approach.  Research and resolve operational issues as needed.  Identify and resolve problems using Root Cause Problem Solving tools.  Work effectively to meet/exceed productivity and quality standards.  Adherence to process/organizational policies and procedures.  Escalations of issues on a priority basis  Ability to work overtime and/or work in a flexible shift arrangement as per business requirements. Required skills and qualifications - The qualifications that are needed for this role:          1-3 years

📌 Senior Analyst, Operations (Hyderabad)
🏢 MassMutual
📍 Hyderabad