State Street Investment Management (“State Street IM,” formerly known as State
Street Global Advisors or SSGA) is seeking a CX Platform - India Head of
Platforms and Development, Managing Director.

The ideal candidate will be an accomplished technology leader with deep
experience in managing development resources, platform modernization, digital
transformation, AI-enabled automation, and platforms supporting Client Coverage
Group(CCG).

This role will lead State Street IM's Client Experience technology organization
in India and provide strategic leadership across Emerging Technology &
Transformation, Client Reporting Transformation and other platforms supporting
Client Coverage Group(CCG).

The successful candidate will drive delivery excellence, platform modernization,
automation, and AI adoption while building high-performing teams and fostering
strong partnerships with business stakeholders and global technology leaders.
This role requires a seasoned technical leader who can balance strategic vision
with disciplined execution, manage complex technology portfolios,



and deliver
creative solutions that enhance client experience and operational efficiency.

This position will play a key leadership role in advancing the Client Experience
technology strategy and supporting the broader transformation agenda across
State Street Investment Management.

This role will report directly to State Street IM's Global Head of Client
Experience Platform within the Chief Operating Officer (COO) organization.

What You Will Be Responsible For:

As CX Platform - India Head of Platforms and Development, Managing Director, you
will:

* Lead and manage Client Experience technology teams in India across Emerging
Technology & Transformation, Client Reporting and other platforms supporting
Client Coverage Group(CCG).

* Drive adoption of emerging technologies, including Artificial Intelligence,
to improve productivity, enhance client experience, and accelerate
transformation initiatives

📌 India Head of CX Platforms (Bengaluru)
🏢 State Street
📍 Bengaluru