15 Aug
|
Sabre
|
Bengaluru
Powering the agentic revolution in travel. Sabre is an AI-native technology
leader, backed by one of the world’s largest travel data clouds. Built on an
open, modular, cloud-native architecture, Sabre serves as the backbone for both
established leaders and bold, new disruptors, guiding them to the next age of
travel retailing through intelligent, connected, and personalized experiences.
With AI at its core and operating at unparalleled scale, Sabre transforms
insights into innovation, empowering airlines, hoteliers, agencies and other
partners to retail, distribute and fulfill travel worldwide.
We are seeking a Supervisor, Radixx Product Support to join our global Airline
Tech Product Support team, where innovation knows no borders. This team delivers
technical support to airline customers to keep critical flight operations moving
seamlessly. By resolving issues quickly, the team helps partners protect revenue
and deliver excellent passenger experiences. With an inclusive culture and
flexible work environment, we work together with boldness, curiosity and
commitment so we can all win together.
As a Supervisor, Radixx Product Support, you will lead a functional team of
support analysts in a 24/7 multichannel environment. You will manage daily
workloads, guide employee performance and resolve customer escalations to
protect service levels. This role requires sound judgment, transparent communication
and a dedication to operational excellence. Your leadership directly strengthens
the technical stability of solutions that Sabre provides to global airlines.
What you'll do
* Supervise a functional team providing 24/7 technical support across
multichannel setups.
* Manage customer escalations and critical incidents to maintain system uptime.
* Coach employees through performance reviews, training initiatives and regular
feedback.
* Partner with engineering and product management to resolve recurring product
issues.
* Manage staffing schedules and resource planning to mee
📌 Supervisor - Radixx Product Support (Bengaluru)
🏢 Sabre
📍 Bengaluru