Production Support QE Manager (Hyderabad)

Production Support QE Manager (Hyderabad)

15 Aug
|
GCC India
|
Hyderabad

15 Aug

GCC India

Hyderabad

Where Ambition Meets Innovation

At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching recent heights in Hyderabad.

Join us as we create something extraordinary together.
Job Summary

LPL Financial Corp is seeking an experienced Production Support QE Manager to lead a team responsible for ensuring the quality, stability, and performance of our production systems. This role combines leadership, technical expertise, and a strong focus on incident prevention and resolution within a critical financial services environment.

Job Responsibilities

* Lead, mentor, and manage a team of Production Support Quality Engineers, fostering a culture of excellence, collaboration, and continuous improvement.




* Oversee the development and implementation of robust testing strategies for production support, including monitoring, alerting, and incident response validation.
* Drive the analysis of production incidents, identifying root causes, and implementing preventative measures and automated solutions to minimize recurrence.
* Collaborate closely with development, operations, and business teams to understand system architecture, data flows, and critical business processes.
* Develop and maintain comprehensive quality metrics, dashboards, and reporting to track the health, performance, and reliability of production systems.
* Champion best practices in production support, including incident management, problem management, change management, and continuous improvement initiatives.
* Participate in on-call rotation and critical incident management as needed, providing leadership and technical guidance during high-

📌 Production Support QE Manager (Hyderabad)
🏢 GCC India
📍 Hyderabad

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