About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
The Senior Manager of Operations will oversee the workflow and the Service Delivery process as well as take responsible for process improvement and ensuring company policy and procedures are implemented and followed for a department in Operations.




Senior Manager of Operations will typically manage a group of Supervisors to engage and motivate a team of typically 100 front-line employees to ensure daily targets are
achieved to the highest level of quality standards.
This leader will be responsible for teams' development and career progression while encouraging them to continuously meet Clients SLAs and improve Clients' and Candidates' satisfaction.
Responsibilities
Oversee the management team to ensure production, quality, turnaround time, resource allocation, training and development, and problem resolution adhere to established policies and procedures.
Responsible for process improvement and implementation of best practices across all units.
Review daily production reports with Supervisors to accurately assess that production goals in each unit are being met.
Evaluate Supervisor and Employee performance and execute appropriate
personnel actions.
Have regular 1:1s with direct reports and "skip level" meetings as appropriate
Train, develop and coach Management team in hiri

📌 Senior Manager (India)
🏢 HireRight
📍 India