Responsibilities & Key Deliverables
1. To monitor and support Spare parts sales for dealer channel and OEM business2. To ensure ontime availability of sparess, thus increasing sales volumes and customer satisfaction3. Capability building of SBM and Dealer Part Managers on parts operations4. Reviewing Open Orders and Proactive Esacalations basis trend to various stake holders5. Analysis of parts consumption, cordinating with technical team, maintain critical parts stock basis technical failure /field service actions
Key Responsibiltiies:
(1) To achieve the Sales plan of spares through continuously monitoring the progress vis-à-vis set targets by close coordination with the RegO Service team and the Supply chain team.
(2) Analysis of parts consumption, cordinating with technical team, maintain critical parts stock basis technicla failure /filed service actions
(3) To lay down the controlling guidelines in Spares Policy by comparisons with set policies,



analysis of future targets, and review of market requirements, business terms and conditions. These guidelines are referred to while making key decisions.
(4) To support the M&M; RegO Service team/ AD dealers for urgent supplies and concern resolution by following up the warehouse and plants, thus ensuring the availability of spare parts.
(5) To ensure capability building through training Parts managers and our own SBMs through an established training model based on the training needs identification.Preferred Industries
Education Qualification
Diploma in Engineering/BE (Auto/Mech./Production.)
Knowledge about Materials Management/Supply Chain/Pricing/Distribution channelGeneral Experience
5-6 years in Auto/Service industry/Spare Parts IndustryCritical Experience

📌 Manager-Spares Business (Mumbai)
🏢 Mahindra and Mahindra
📍 Mumbai