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Job Description:
Job Role: As a Presales Solution Architect, you will act as a trusted technical advisor to customers, partners, sales teams, and internal stakeholders. The role requires solid expertise across the Elastic platform, including Enterprise Search, Observability, and Security solutions.
You will be responsible for translating customer business challenges into scalable Elastic-based solutions, leading technical discovery, architecture discussions, demonstrations, proof-of-concepts (PoCs), and supporting successful adoption of Elastic technologies.
Responsibilities:
Serve as the technical Subject Matter Expert (SME) for Elastic Enterprise Solutions covering Search, Observability, and Security.
Engage with customers, partners, and sales teams to understand business requirements, technical challenges, and solution objectives.
Design and architect Elastic solutions aligned to customer use cases, including:
Enterprise Search and AI-powered search experiences
Application, infrastructure,



and cloud observability
Logging, monitoring, APM, tracing, metrics, and OpenTelemetry-based solutions.
SIEM, threat detection, security analytics, endpoint security, and incident investigation workflows
Conduct technical discovery workshops, solution presentations, whiteboarding sessions, and executive briefings.
Develop solution architectures, technical proposals, sizing recommendations, and implementation approaches.
Lead Proof-of-Concepts (PoCs), product demonstrations, and technical validations.
Respond to RFPs/RFIs by providing accurate technical and business-aligned responses.
Collaborate with Sales, Product, Marketing, and Engineering teams to drive pipeline growth and successful customer outcomes.
Build competitive positioning against alternative search, monitoring, observability, and security platforms.
Support partner enablement activities, technical training, and knowledge-sharing program

📌 Solutions Architect (Mumbai)
🏢 Ingram Micro
📍 Mumbai