Job Purpose

To act as a Unit TA SPOC for a region/city within a state/s located in the zone.

Job Context & Major Challenges

Organizational Context

ABC Digital has been incorporated as a wholly owned subsidiary of Aditya Birla Capital in 2023 to engage in distribution of Aditya Birla Capital products and providing services to customers, including web-based services, e-commerce, and payments facilities and allied activities.

ABC Digital is developing an omni-channel based D2C platform (website and app) to acquire new customers and serve them seamlessly. In addition, ABC Digital has started a virtual engagement management through inbound and outbound calling. Also, ABC Digital is engaged in cross-selling different ABC products to walk-in branch customers.

ABC Digital is collaborating with all ABCL subsidiaries to deliver a truly personalized and seamless omni-channel experience for both new and existing customers by building capacity and enhancing productivity through investments in talent, technology, marketing, and data and analytics.

Job Context





With a large customer base within ABC, there is an chance to cross-sell and upsell our products at an individual level. Increasingly Indian customers have started considering insurance and investment partners as extensions of wealth advisers. ABCDL will not only leverage this large customer base for cross selling opportunities but will also tap into the large Indian population through new age distribution channels for acquiring new customers and cross selling and up selling to them as well as servicing new and old customers. To make this happen, Talent Acquisition Managers will have to ensure continuous supply and retention of talent in the organization across functions/ hierarchies. Their responsibilities will include determining current staffing needs, developing talent acquisition strategies, leading employment branding initiatives, sourcing candidates for open positions, conducting recruitment processes, ens

📌 Talent Acquisition Manager (India)
🏢 Aditya Birla Capital
📍 India