Description

About Us:

Join our team as a Commerce Cloud Success Architect and be a pivotal player in driving success for our customers within the Commerce Cloud product portfolio. As a Subject Matter Expert (SME), you'll contribute to the growth and reputation of Salesforce as a leader in the industry. We are seeking a passionate B2B Commerce Architect with significant experience in delivering B2B Commerce Cloud solutions to large enterprise organizations.

Responsibilities

As a Commerce Cloud Success Architect, you will:

Customer Engagement: Engage with our Signature Success Plan customers through a high-velocity advisory model across multiple concurrent engagements. You'll provide strategic consultation and recommendations, for customers to implement independently, across technical architecture, DevOps, performance, and solution design specific to B2B Commerce (including Cloudcraze).
Lead with Expertise: Serve as a trusted Commerce Cloud SME for our broader Cloud Success organization, providing proactive and reactive Architecture, Solution Strategy, Thought Leadership,



and Product expertise.
Communication Mastery: Translate complex technical concepts for diverse audiences, ranging from Technical and Business stakeholders to Executive Leadership, establishing yourself as a trusted advisor in crucial conversations.
Innovation and Problem Solving: Identify and evaluate capability gaps, recommending standard product enhancements or creative custom solutions to maximize customer success and adoption.
Relationship Building: Build solid relationships with both internal and external business partners, collaborating on initiatives that contribute to broader goals and growth.

Impact Of The Role

As a Commerce Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for

📌 Success Architect (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad