Facilities And Business Operations

Facilities and Business Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity

Facilities and Business Operations is seeking a Continuous Improvement Specialist III to support continuous improvement initiatives that enhance service delivery, quality, and operational performance. This role directly supports the Director of Process Improvement by leading continuous improvement projects, developing data-driven recommendations, and working with cross-functional teams to implement sustainable operational improvements. The successful candidate will help foster a culture of continuous improvement by partnering with departments to identify opportunities, facilitate change, and implement and sustain operational improvements.





Responsibilities

Lead continuous improvement initiatives through the application of Lean principles, process analysis, and cooperative problem-solving to improve operational efficiency, service delivery, and organizational performance.
Facilitate Kaizen training, problem-solving workshops, and continuous improvement activities that engage stakeholders, document outcomes, and support sustainable process improvements.
Apply Lean, PDCA, and Six Sigma problem-solving methodologies, including process mapping, root cause analysis, waste identification, and visual management techniques to improve operational performance.
Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.
Lead and coordinate continuous improvement projects by

📌 Continuous Improvement Specialist III (Contai)
🏢 UCF Downtown
📍 Contai