Job DescriptionLocation: Outer Ring Road, Banaswadi, Bangalore
NTimings: Day shifts only (no night shifts);
5 day work week post probation (rotational week off)
NRole type: Phone-based & client-facing | D2C premium brand | Not a store role
NSunday (www.Sundayrest.Com) is a premium D2C mattress brand. We are looking for someone with a hospitality, airline, premium retail, or banking background who knows what it means to deliver a 5-star experience and who can turn that into revenue.
NWhy This Role Exists
nWe do not need someone to answer calls and close tickets. We need someone who can own the client relationship from first enquiry to lasting loyalty. Repeat purchases, referrals, upsells, and conversions are how we measure success in this role.
NWhat You Will Do
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- Convert inbound telephone enquiries into sales through consultative, relationship-based selling N
- Build personal relationships with high-value clients that drive repeat purchases and referrals N




- Manage escalations withthe kind of poise and tact you would use with a hotel guest or airline passenger N
- Collaborate with logistics, operations, and sales to resolve issues quickly N

nWho Should Apply
NYou bring warmth, polish,and emotional intelligence to every interaction. You know the difference between solving a problem and creating an experience. And you have the commercial instinct to turn that into results.
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- Hospitality: five star hotel sales and business development N
- Luxury retail: high-end fashion, jewellery, watches, premium electronics N
- Premium banking: relationship managers handling HNI or affluent client portfolios N
- B2B or B2C sales in premium segments: real estate, luxury automotive, premium insurance, wealth advisory N
- High-end D2C or e-commerce brands where client experience was a differentiator N

nMust-Have Qualities
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- 2-7 years in a client-facing role in any of the industries listed above N
- Solid spoken and written English

📌 Inside Sales Representative (Karnataka)
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