Sr. Customer Support Associate (Voice)
Location: Infopark, Kochi
Salary: ₹20,000 – ₹26,000/month
Qualification: Graduation Mandatory
Experience: 1–3 years in BPO / Customer Support Voice Process (Mandatory)
Career gap candidates & sales background profiles will not be considered
Shift Timing:
Male: 2 PM – 12 AM
Female: 9 AM – 7 PM
Responsibilities:

- Handle inbound and outbound customer calls professionally

- Resolve customer queries, complaints, and service requests efficiently

- Provide accurate information about products, services, and processes

- Maintain excellent customer experience and communication standards

- Update customer interactions and records in the system

Requirements

- Graduation is mandatory

- 1–3 years of experience in BPO / Customer Support Voice Process

- Excellent English communication skills

- Voice process experience is compulsory

- Willingness to work in assigned shift timings

- Must attend a face-to-face interview

- Immediate joiners preferred (optional)

- Candidates with career gaps or pure sales background will not be considered

📌 Sr. Customer Support Associate (Voice) (India)
🏢 advenxa
📍 India