Hiring: Open Shift Support Engineer
Location: Noida (Onsite)
⏰ Shift: 24x7 Rotational Shifts

Experience: 2–3 Years

We are looking for an Open Shift Support Engineer (L1) to provide first-line support for a production Red Hat Open Shift platform. The ideal candidate should have hands-on experience with Open Shift/Kubernetes environments, Linux administration, and incident management.

Key Responsibilities: ✅ Monitor Open Shift cluster, node, and pod health

✅ Respond to alerts, incidents, and service requests within SLA
✅ Troubleshoot pod and workload issues (Crash Loop Back Off, Pending, Image Pull Back Off, Evicted, etc.)
✅ Perform routine platform operations using oc/kubectl and Open Shift Console
✅ Manage namespaces, resource quotas, RBAC requests, and storage monitoring
✅ Support application teams with deployments and access requests

✅ Maintain runbooks,



shift handovers, and knowledge base documentation

Required Skills: 2–3 years of Open Shift or Kubernetes support experience

Robust understanding of Pods, Deployments, Services, Routes, Config Maps, Secrets, and PVCs
Hands-on experience with oc and kubectl commands
Linux Administration (RHEL/CentOS)
Basic Networking (DNS, TCP/IP, Load Balancing, Ingress/Routing)
Experience with Service Now, Jira Service Management, or similar ticketing tools

Basic Shell Scripting

Preferred Skills: ⭐ RHCSA or Open Shift Certification

⭐ Prometheus, Grafana, Alertmanager
⭐ Jenkins, Tekton, Git Lab CI, ArgoCD
⭐ Helm

⭐ Experience working in a 24x7 support environment

📌 Support Engineer (Nagpur)
🏢 True Tech Professionals
📍 Nagpur