Presales Manager – Managed Services
Experience: 8–12 Years
Location: Mumbai
Employment Type: Full-Time

Job Summary
We are looking for an experienced Presales Manager – Managed Services to drive presales and solutioning for IT Managed Services opportunities across Application Support, Infrastructure, Data Center, End User Support, Cloud, Software, and Application Managed Services.

Key Responsibilities
Lead end-to-end presales activities for Managed Services opportunities.
Understand client requirements and design solution, operating and delivery models.
Prepare and manage RFP/RFI responses, proposals, presentations, SOWs, and commercials.
Develop resource models, effort estimations, SLAs, KPIs, governance, and transition plans.
Work closely with Sales, Delivery, Solution Architects, and SMEs to create winning solutions.
Conduct client discussions, discovery workshops, presentations, and solution negotiations.
Identify opportunities for automation, optimization, cost reduction, and service improvement.
Support the transition of won deals from Presales to Delivery.





Required Skills
8–12+ years of experience in IT Presales / Solutions / Managed Services.
Strong understanding of Application, Infrastructure, Data Center, EUC, Cloud, and ITSM services.
Experience in RFP/RFI, solution design, costing, estimation, and commercial models.
Good knowledge of ITIL, SLA/KPI, governance, transition, and service management.
Excellent communication, presentation, consulting, and stakeholder management skills.
Experience in handling enterprise customers and large Managed Services engagements is preferred.

The ideal candidate will be a customer-facing Managed Services presales qualified who can combine strong technical understanding with business acumen. The candidate should be comfortable leading discovery workshops, designing end-to-end Managed Services solutions, developing commercials, presenting to senior stakeholders, and working collaboratively with Sales and Delivery team

📌 Presales Manager (Mumbai)
🏢 Lauren Group
📍 Mumbai