Roles and Responsibilities
Manage daily operations of the branch office, ensuring efficient use of resources and optimal customer satisfaction.
Oversee sales teams to achieve targets, provide guidance on product knowledge, and resolve customer complaints.
Develop and implement strategies to increase revenue growth, improve profitability, and enhance market share.
Ensure compliance with regulatory requirements, internal policies, and procedures while maintaining a high level of integrity.
Foster strong relationships with customers by understanding their needs and providing personalized solutions.
Desired Candidate Profile
7-12 years of experience in Retail Branch Banking or related field (preferably from BFSI industry).
Robust background in Branch Handling, Team Handling, Heading Branch, Branch Banking, Retail Liabilities & Assets.
Proven track record of achieving business objectives through effective leadership and strategy implementation.

📌 Branch Manager (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai