Child Support Domain Analyst / SME (US Child Support Services)
Job Title
Business Analyst / Subject Matter Expert (SME) - USA Child Support Domain

Experience
5+ years

Location
Remote

Job Summary
We are seeking an experienced skilled with expertise in the US Child Support Enforcement (CSE) domain. The ideal candidate should have solid knowledge of child support processes, case management, interstate child support regulations, enforcement mechanisms, and government benefit programs. The candidate will collaborate with business and technical teams to support implementation, enhancement, and maintenance of child support systems.

Key Responsibilities
Gather, analyze, and document business requirements related to Child Support programs.
Work with state child support agencies and stakeholders to understand program needs.
Support the implementation and enhancement of Child Support Enforcement (CSE) applications.
Analyze child support case management workflows and identify process improvements.
Participate in system testing, UAT, defect management, and production support.




Ensure compliance with federal and state child support regulations.
Prepare functional specifications, process flows, and user stories.
Collaborate with development teams to deliver child support solutions.

Required Domain Knowledge
Child Support Enforcement (CSE)
IV-D Child Support Programs
Case Management Lifecycle
Establishment of Paternity
Child Support Order Establishment
Modification and Enforcement Processes
Income Withholding Orders (IWO)
Interstate Child Support Cases
Financial Management and Collections
Federal Parent Locator Service (FPLS)
Child Support Guidelines and Calculations
Arrears Management

Technical Skills
SQL
Data Analysis
Requirement Gathering
JIRA / Azure DevOps
Agile Methodology
UAT Testing
Reporting Tools (Power BI, Tableau)

Preferred Qualifications
Bachelor's Degree in Business, Public Administration, Information Systems, or related field.
Experience working with Stat

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