Job Summary:
IBEX is looking for an experienced Site Director to lead and manage its Noida site, operating as a Global Capability Center (GCC) supporting IT and software organizations.
The ideal candidate will be a strong technology and people leader with extensive experience managing technical teams, site operations, and senior stakeholders. The role will be responsible for overall site leadership, facilities, compliance, HR coordination, employee engagement, and technical workforce management.

Key Responsibilities:
Lead overall Noida site operations and serve as the senior-most site leader.
Manage facilities, administration, statutory compliance, safety, and security.
Provide leadership, coaching, and career development to technical and financial teams.
Partner with US-based stakeholders and client counterparts across time zones.
Provide technical guidance and effectively engage with software engineers and developers.
Drive site-level hiring, onboarding, retention, and employee engagement.
Ensure adequate IT infrastructure, network connectivity, and workstation readiness.




Maintain governance around attendance, adherence, and performance management.
Manage local relationships with government authorities, vendors, and statutory bodies.
Build a strong site culture focused on employee engagement and retention.
Collaborate with global leadership to support the growth and scaling of the Noida GCC.

Qualifications Required:
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
16+ years of progressive qualified experience.
Significant experience managing software engineering or technical delivery teams.
Experience in GCC, BPO/ITES, shared services, or similar environments.
Strong knowledge of software development practices and technical delivery models.
Proven experience managing managers and multidisciplinary teams.
Strong knowledge of Noida/NCR labor laws, statutory compliance, and safety regulations.
Excellent communicatio

📌 Site Director (Noida)
🏢 Ibex
📍 Noida