Job Title: Business Change Qualified

Req ID: 61823

Job Function: Business Enablement

Posting Start Date: 13/08/2026

Posting End Date: 19/08/2026

Division: Digital

Job Location: IND-Bengaluru-RMZ Ecoworld

Advertised Salary: Competitive

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About The Role

The Business Change Professional supports a range of workstreams in delivering the design, development and implementation of policies, processes and working methods progressing the BT Group's change agility and capabilities.

What You’ll Be Doing

Provide expert change management and adoption support across high-profile transformation programmes, helping teams land complex change effectively and consistently.
Design and deliver inclusive behavioural change strategies informed by data, colleague insight, learning needs, communications, culture, change networks and stakeholder engagement.
Drive change activity within agile delivery and tribe structures, ensuring change plans are integrated with programme delivery and responsive to operational,



organisational and people impacts.
Create, monitor and act on change KPIs to measure adoption, readiness, engagement and benefits realisation, using insight to continuously improve change interventions.
Provide portfolio-level change support and assurance, identifying risks, interdependencies, opportunities and common themes across Corporate Units Digital and related programmes.
Develop sustainable change management approaches that build capability across programmes and support other change professionals through coaching, guidance and shared best practice.
Influence and build trusted partnerships with senior stakeholders, delivery teams, partners and colleagues across BT, shaping decisions and removing barriers to successful change.
Lead proactively and independently in the delivery of change services to senior stakeholders, encouraging self-management, accountability and alignment to business goals and wider stra

📌 Business Change Professional (Bengaluru)
🏢 BT Group
📍 Bengaluru