Your activities

Respond to customer inquiries via phone, email, Team 's chat
Handle customer complaints and provide appropriate solutions within specified timelines.
Maintain a professional and empathetic approach when interacting with customers.
Provide accurate information about products, services, policies, and procedures.
Follow up with customers to ensure issues have been resolved satisfactorily.
Escalate complex issues to the appropriate department when necessary.
Process Purchase order , send dispatch detail, making MIS Report subsidiary wise and Product wise
Sales planning, Handling domestic order Rejection, Tracking delays in Orders

Your profile

Any Graduate in Commerce/ Art/ BBA / MBA
Experience- 0 to 3 yrs

Advantages:

Work-life integration
Mobile working
Flexible working hours
Good development opportunities




Employee discounts
Attractive remuneration system
Health initiatives

The WIKA Group is among the world leaders in measurement technology with its products and services. With excellent sensing solutions, we enable safe, efficient and sustainable processes. And this for more than 75 years. More than 11,000 employees are currently committed towards this end.

Together we meet the megatrends of demographic change, digitalisation and sustainability. This brings with it challenges, and many opportunities. Innovation and growth arise from current perspectives and ideas. What are yours? Join us on the way to a better future.

Apply now

📌 Customer Support Executive/ Sr. Executive (Ghaziabad)
🏢 WIKA Group
📍 Ghaziabad