Job Purpose

To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies

ORGANISATION CHART

Circle Incharge --> Supervisors --> Reports To --> Position Title

Responsibilities

KEY ACCOUNTABILITIES

Key Performance Indicators (KPIs)

Facilitate outsourced agencies in their identified areas of operations

Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies

Steer consumer interactions and enable quick resolutions of technical issues / grievances

Go-Live of Smart Meters as per timeline

Quality Checks

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Outsourced agencies, consumers

INTERNAL INTERACTIONS

Zonal Heads, Supervisors, Stores Team

FINANCIAL DIMENSIONS





Other Dimensions

EDUCATION QUALIFICATIONS

ITI / Diploma (Electrical)

Relevant Experience

7 to 10 years of total experience (Mandatory to have at least 2 years on ground technical experience in meter installation)

COMPETENCIES

Consumer Engagement and Issue Resolution (Practitioner)
Meter O and M and Troubleshooting (Practitioner)
Stakeholder Liasoning (Practitioner)
Vendor Partner Management (Practitioner)
Quality Management (Practitioner)
Execution & Results
Teamwork & Interpersonal influence
Problem Solving & Analytical Thinking
Planning & Decision Making
Personal Effectiveness
Stakeholder Focus
Networking
Capability Building
Strategic Orientation
Social Awareness
Entrepreneurship

📌 Divisional In-charge (Kasganj)
🏢 GMR Group
📍 Kasganj