About Exotel

Exotel is one of the leading AI-powered customer engagement platforms in emerging markets, enabling businesses to transform how they interact with customers across voice, messaging, and conversational AI.
Founded in 2011, Exotel powers over 50 million daily customer interactions across 60+ countries. The platform brings together communication APIs (voice, SMS, WhatsApp, video), an omnichannel contact centre (Ameyo), and conversational AI capabilities (Cogno AI).
Today, companies like Ola, Swiggy, Flipkart, Zomato, HDFC Bank, Oyo, and Byju’s use Exotel to automate customer journeys, improve support efficiency, and deliver seamless customer experiences at scale. Backed by $100M+ in funding and ~$60M ARR, Exotel operates at the intersection of SaaS, Voice AI, and customer experience transformation.

About the Role: Associate Sales Manager – Voice AI & SaaS

We’re looking for a Sales Manager who can drive the adoption of Voice AI, Contact Centre SaaS, and customer engagement solutions across mid-market and enterprise customers.




This role goes beyond transactional selling. The focus is on driving business outcomes such as automating customer support using voice bots, improving contact centre efficiency, and enabling end-to-end customer experience transformation through omnichannel engagement.
You will own the end-to-end sales cycle and work closely with CXOs, product teams, and operations leaders to position Exotel as a strategic partner in their digital transformation journey.

What You’ll Own

Drive revenue by selling Voice AI, Contact Centre SaaS, and communication APIs to mid-enterprise and high-growth startups
Own the full sales cycle, from prospecting and discovery to solutioning, demos, commercial discussions, and closure
Lead consultative conversations with CXOs and business leaders across customer experience, support, and operations
Identify opportunities to automate customer journeys using AI-led solutions and build solid, outcome-driven pitches

📌 Associate Sales Manager(Account Director)-Mid Market (Bengaluru)
🏢 Exotel
📍 Bengaluru