Job Title: Incident Manager

Department: Arval IT/Production/CTO Office

About Business line/Function: ARVAL Service Lease

Arval is a car renting company with Services, for skilled entities and more recently, opened to retail market. Serving 30 countries worldwide with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)

Arval IT Is The IT Department Of The Company. The IT Production Tribe Is a Key Component Of The Arval IT Department, Focusing On Several Critical Areas To Support The Company's Operations. This Tribe Is Structured Into 4 Domains

Production security domain: Manage the security on Production: Security Monitoring, Advanced Malware Protection, Secure network, Secure Hosting, Security Data Warehouse / Dashboards, DLP Technical, Service Design Validation, Privileged Access Control, Vulnerability Management, Production Security project management, Production Resilience
Application Production domain: This domain operates daily over 200 business applications that make up Arval's information system.



The main goal is to ensure the smooth functioning and support of these applications, addressing any issues that arise and implementing improvements as needed.
Infrastructure Domain: Manage, Deploy and support Arval infrastructure hosted in BNPP Datacenter. Define and Enrich Infrastructure service catalog, anticipate infrastructure capacity planning and integrate security and compliance requirements. The infrastructure domain consists of 4 teams: Network, Digital Working, Windows, Storage & Virtualisation
Technical Office Domain: contributes to the preparation and validation of Project Architecture Overview (PAO), drives obsolescence, manage Production Cloud competency center and provide technology expertise (ExaCC, Secure Transport…).

Position Purpose

BNP Paribas is looking for well organized, dynamic, and highly motivated individuals for the role of Incident Manager for Arval IT Producti

📌 Incident Manager (Bengaluru)
🏢 BNP Paribas
📍 Bengaluru