Department: CIB ITO - Production - Domain - Technical Office & Expertise - Factories Services - DataOps Services - ISPL - India (BNPP ISPL)
About Business Line/Function
CIB DataOps team drives excellence in data operations through four specialized service units: Discovery and Tracking, Data Protection Services, Plan and Knowledge Management Services and DataViz.
We empower our organization by ensuring data accessibility, security, and actionability while fostering a culture of continuous improvement.
Through close collaboration between our service units, we deliver comprehensive data solutions that enable informed decision-making, protect sensitive information, and enhance cross-functional productivity. Our commitment to technical excellence and user satisfaction guides our continuous evolution in meeting the organization’s data needs.
Position Purpose
Resource hired through this job description will be joining the Plan and Knowledge Management Services Team (PKMS),
responsible for managing and supporting functional/APS support of the tools like – Jira/Confluence/Jira Align etc. Providing day-to-day user support and fixing production issues concerning the tools as well as driving the evolution of the services to improve user experience through new services offering improved platform stability, performance, and architecture design.
The position requires working in a virtual team and international workplace and is multidisciplinary in nature. It involves coordination with other locations and divisions of BNP Paribas as necessary. It is important that the candidate should have strong Jira and Confluence administration skills along with high analytical skills and attention to details.
Responsibilities
Direct Responsibilities
Handling team and working knowledge on Atlassian Jira, Confluence and Jira Align set-up & configuration (Installation, security, administration, plug-in’s, JIRA Rest API’s knowledge)
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