Skill: ServiceNow CSM
Exp: 6 to 12years
Time: 9 am to 1pm
Location: Kolkata
Venue: Tata Consultancy Services - Info space.Bldg-Candor Techspace, DH Block, Action Area I, New Town, Kolkata
6+ years of overall ServiceNow experience.
Minimum 3+ years of hands-on experience in ServiceNow CSM.
At least one full-cycle ServiceNow CSM implementation.
Strong experience in Case Management and Customer Service processes.
Valuable understanding of customer support operations and service delivery.
Excellent communication and stakeholder management skills.