Business Manager – MBL/LAP Sales

Location: Sardarshahar

Department: Micro Business loan/LAP Sales

Function: Business Development & Relationship Management

Experience: 3–4+ years of relevant experience, including at least 1 year in a leadership role

Education: Minimum Graduate

About The Role

At AU Small Finance Bank, we are committed to empowering Micro, Small and Medium Enterprises (MSMEs) through innovative financial solutions and relationship-driven banking. We are looking for dynamic and customer-focused professionals to join our MSME Sales team and drive business growth while delivering exceptional customer experiences.

As a Business Manager (BM), you will be responsible for business development, portfolio management, customer acquisition, and leading market expansion initiatives within your assigned territory.

Key ResponsibilitiesBusiness Development & Sales

Achieve assigned business and revenue targets.
Drive customer acquisition through self-sourcing, market activities, and referrals.
Organize and participate in marketing initiatives such as canopy activities,



leafleting, customer meets, and local campaigns.
Identify new business opportunities and develop robust sourcing channels.
Build and maintain long-term relationships with customers and enhance AU Bank’s brand presence in the market.

Customer Relationship Management

Understand customer financial requirements and recommend suitable banking solutions.
Resolve customer queries efficiently and ensure a seamless customer experience.
Communicate product features, pricing, fees, and terms transparently.

Portfolio & Credit Management

Conduct field investigations and physical verification of customers’ residences, businesses, and assets.
Verify financial documents, property papers, and customer references.
Coordinate with Credit, Legal, Technical, Operations, and Collections teams for timely case processing.
Prepare case appraisals, recommendations, and documentation for approvals and disbursements.

📌 Business Manager MBL (Sardarshahar)
🏢 AU Small Finance Bank
📍 Sardarshahar