Role: Zonal A&M; Manager
Location: Current Delhi
Reporting to: Zonal Head Sales
Team name: Sales Operations
About the Team and the Role:
The Sales Operations team at Ather is responsible for managing the end-to-end Accessories & Merchandise (AnM) business, ensuring retail performance excellence across zones, Experience Centers (ECs), and Retail Partners (RPs). This team focuses on target setting, wholesale execution, and maintaining brand standards through regular audits and compliance monitoring.
This role is for a Zonal A&M; Manager who will oversee AnM business operations for an assigned zone. You will be responsible for tracking retail performance, ensuring genuine product sales, managing customer escalations, and collaborating cross-functionally to drive growth through marketing activities and new product launches.
Responsibilities:
Manage end-to-end Accessories & Merchandise business operations for the assigned zone, setting and achieving sales targets for zonal teams and retail partners.
Track AnM retail performance at EC and RP levels,



maintaining regular audits to ensure proper product display and optimal stock levels.
Ensure compliance and quality control by monitoring for non-genuine accessory sales and improving EC staff sales pitches for AnM products.
Manage customer escalations related to product issues and provide assistance with warranty claims and HO notifications.
Conduct competitor analysis to stay informed of market activities and suggest product improvements or new offerings to remain competitive.
Cascade critical information regarding sales targets, stock availability, and retail performance to ECs and RPs.
Provide technical and logistic support to Retail Partners during new product launches and monthly promotional schemes.
Plan and participate in BTL marketing activities and events in coordination with the vehicle team and Area Sales Managers.
Experience and Qualifications:
3-8 years
B.Tech/MBA
Must Have Competencies:
Demonstrate advanced skills in

📌 Zonal A&M Manager (New Delhi)
🏢 Ather Energy
📍 New Delhi