Job Description

Product Manager – Enterprise Voice & Calling

1. Role Purpose

Own and drive the strategy, lifecycle, commercial performance and growth of the
Enterprise Voice & Calling product portfolio, covering SIP Trunk, PRI, Toll-Free
Services, Business Calling/CLI and Caller Identity solutions.

The role will be responsible for translating market and customer needs into
differentiated product propositions, driving product innovation and roadmap
execution, enabling sales and GTM, and ensuring sustained revenue and
profitability growth. The role will also manage and mentor a team of product
resources responsible for individual product portfolios.

2. Key Responsibilities

Product Strategy & Roadmap

* Define product vision, strategy and roadmap aligned with business objectives
and market opportunities.
* Manage the complete product lifecycle from concept, development and launch to
optimisation, migration and retirement.
* Identify current use cases, customer segments and opportunities for product
expansion.
* Drive migration from legacy voice products towards IP, cloud and




next-generation calling solutions.

Product Development & Management

* Own product requirements, business cases, PRDs/BRDs and feature
prioritisation.
* Work closely with Technology, Network, IT, Operations, CX and other
stakeholders for product development and enhancement.
* Ensure products are scalable, reliable, commercially viable and
customer-centric.
* Drive continuous improvement based on customer feedback, service performance
and market trends.

Commercial & Business Ownership

* Own product-level revenue, profitability, pricing, packaging and commercial
constructs.
* Develop pricing strategies and identify opportunities for ARPU improvement,
cross-sell and upsell.
* Analyse product performance, business cases and ROI of new initiatives.
* Identify opportunities to improve margins and optimise product cost
structures.

Go-to-Market & Sales Enablement

* Develop differentiated product pro

📌 Product Head (Noida)
🏢 Tata Teleservices
📍 Noida