Job Description – AMEA Delivery Leader
Designation: AMEA Delivery Leader
Function: Delivery / Operations
Location: India (Chennai, Hyderabad,Banglaore)
Reporting To: COO
Role Overview
We are looking for an experienced and strategic AMEA Delivery Leader to drive delivery excellence, operational performance, customer satisfaction and profitable growth across the Asia, Middle East and Africa (AMEA) region.
The role will be responsible for managing a diverse delivery portfolio, strengthening client relationships, ensuring high-quality and predictable delivery, and building scalable delivery capabilities across the region. The leader will work closely with Sales, Account Management, Technology, Talent Acquisition, Finance and other functions to align delivery with business objectives.
Key Responsibilities
Delivery Leadership
- Provide overall leadership and governance for delivery across AMEA accounts and engagements.
- Ensure predictable, high-quality and timely delivery across the portfolio.
- Establish delivery standards, processes, governance mechanisms and performance metrics.




- Drive continuous improvement, productivity, automation and operational efficiency.
- Identify delivery risks and ensure timely mitigation and escalation.

Client & Stakeholder Management
- Build robust relationships with CXO and senior client stakeholders.
- Act as an executive escalation point for critical delivery matters.
- Drive customer satisfaction, retention and referenceability.
- Partner with Account and Sales leaders to identify opportunities for account growth and expansion.

Financial & Commercial Management
- Own delivery P&L;, revenue, margins, utilization and productivity for the AMEA portfolio.
- Drive effective resource planning and cost optimization.
- Monitor project financials, forecast accuracy and commercial performance.
- Support pre-sales, solutioning and deal shaping to ensure delivery feasibility and profitability.

People & Capability Development
- Build and lead hi

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