Roles & Responsibilities:
Requisition:
Requisition data to be checked on a daily basis
Wastage data to be checked on a daily basis
Any misalignments on requisition to be highlighted to the necessary escalation channel and resolved immediately
Weekly consumption report to be shared with senior management
Maintenance and upkeep:
Daily walk through of space
Checking in on escalations made on maintenance work
Ensure all maintenance work is completed within given time frame
Escalate via adequate channel if maintenance isn't completed
Staffing:
Preparing weekly roster for all staff present at outlet
Conduct training for all FOH staff on 4 major buckets including coffee, bakehouse, cacao and general service etiquette
Facilitate training of all coffee / bakehouse vertical specific outlet staff along with relevant vertical POCs
Track retention of staff training on a weekly basis
Lead monthly review meetings with vertical specific POCs, HR and Senior Outlet Management to suggest any realignment or reallocation of staff where necessary




Be responsible for management and welfare of all staff present at the outlet
Reporting:
Prepare and maintain daily finance MIS including sales data, wastage, receivables, cash deposits
Prepare and maintain daily operational MIS including maintenance, incident reports, staffing challenges, operational challenges
Prepare month end inventory valuation report
Prepare monthly P&L; of store along with Finance Dept

Sales:
Set monthly targets with senior management for store revenues, and be responsible to achieve the same
Allocate individual sales targets for staff members, manage internal incentive programs for the same
Report to finance on any sales data required
Be responsible for all revenue settlements across channels including cash / card / UPI
Marketing:
Review the impact of marketing activities by analyzing sales reports, support marketing function with data and feedback on success metrics
Ensure marketing initiatives are completed to a high qu

📌 Outlet Manager (Bengaluru)
🏢 Subko Specialty Coffee Roasters, Bakehouse and Fine Cacao
📍 Bengaluru