Provides high quality customer service in resolving queries of the customer
related to their policies and claims • Provides inbound phone support to
customers by sending/sharing necessary documents to get their concerns addressed
• Handling payment disputes and payment related queries • Creating transactions
for customers looking to make a payment • Additional tasks/ responsibilities may
be added from time to time or as the client &/or business need arises •
Participates and provides expertise as a responsible member to ensure continuous
process improvement initiatives are met.
📌 Executive (Pune)
🏢 EXL
📍 Pune
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