Job Purpose:
To manage, maintain and optimize the school’s Apple technology ecosystem, ensuring reliable, secure and effective use of Apple devices and technology by students, teachers and staff.

Key Responsibilities:
Manage and maintain MacBooks, iPads, Apple TVs and other Apple devices.
Configure, deploy and troubleshoot Apple devices across the school.
Manage Apple devices through MDM and support Apple School/Business Manager.
Provide technical support for macOS, iPadOS, applications, connectivity and peripherals.
Ensure device security, software updates and compliance.
Support teachers and students in effectively using Apple technology for teaching and learning.
Conduct training and orientation sessions for teachers and staff.
Coordinate with Apple/authorized service providers for repairs and technical issues.
Maintain Apple device inventory, warranties and lifecycle records.




Support integration of Apple devices with the school's network and other IT systems.
Printing & Imaging Devices Troubleshooting and Maintenance.
Coordination with HO IT Team for L2 & L3 support and reporting.

Key Requirements:
Bachelor’s degree in Computer Engineering, Information Technology, Computer Science, Electronics Engineering, or a related field.
Relevant 3 to 4 years of experience in Apple device administration and technical support.
Apple certification such as Apple Certified Engineer / relevant Apple certification will be preferred.
Experience with ADS School will be an advantage.
Strong troubleshooting and communication skills.
Experience in an international school/educational workplace will be an added advantage.

📌 IT Infrastructure Specialist (Mumbai)
🏢 Billabong High International School (BHIS)
📍 Mumbai