Key Responsibilities:
1. Product Demonstration
Conduct product demonstrations for customers and internal teams.
Explain technical features and perks effectively.
2. Project Management (Customer-wise)
Manage customer-specific projects from initiation to completion.
Coordinate required actions across all departments to ensure timely delivery.
3. Sales Tools Development
Create, review, and refine sales tools and presentations.
Ensure tools are aligned with product updates and customer needs.
4. Engineering Change Notice (ECN) Regularization
Implement and regularize ECN processes.
Maintain accurate documentation and communication of changes.
5. Documentation & Reporting
Track Daily Call Reports (DCR)
and ensure timely updates.
Prepare troubleshooting guides and provide technical support documentation.
6. Customer Acceptance Tests
Attend CFAT (Customer Factory Acceptance Test) and VFAT (Vendor Factory Acceptance Test).
Ensure compliance with customer requirements during testing phases.
7. Technical Support & Troubleshooting
Provide technical assistance to customers and internal teams.
Develop troubleshooting guides for common product issues.
Minimum 2+ Years Exp in Machinery Manufacturing Industry