Position Title- Executive- EFB & Tech Publication

Location- Cochin

Shift Patttern- Rostered (Including Night Shifts)

Brief About the Role

The EFB Executive will be responsible for the administration, maintenance, and support of Electronic Flight Bag (EFB) systems, ensuring seamless availability, compliance, and operational efficiency for flight crew. The role involves application management, troubleshooting, inventory control, and technical documentation updates.

Qualifications & Requirements

Bachelor’s degree (any discipline).
Prior experience in manuals/documentation/publishing is highly desirable.
Robust attention to detail and ability to manage structured documentation processes.

Job Responsibilities

EFB System & Application Management
Manage and support iOS-based EFB applications used by flight crew.
Perform regular system checks, updates, and configuration management of EFB devices.
Troubleshoot application and device-related issues to ensure minimal operational disruption.
Helpdesk & Ticket Management




Provide end-to-end support for EFB-related queries through helpdesk/ticketing systems.
Track, prioritize, and resolve incidents within defined SLAs.
Coordinate with internal IT teams and external vendors for issue resolution.
EFB Inventory Management
Maintain accurate records of all EFB devices, accessories, and allocations.
Track device lifecycle, including issuance, returns, repairs, and replacements.
Conduct periodic audits to ensure compliance with inventory controls.
Fleet EFB Updates & Configuration
Plan and execute updates across the EFB fleet (applications, OS, documents).
Ensure all devices are aligned with current operational and regulatory requirements.
Monitor update success rates and address any deployment issues.
Technical Library Management
Update and maintain EFB technical documents (manuals, charts, regulatory content).
Ensure timely upload of revisions in line with DGCA/Company requirements.
Verify accuracy and accessibility of content

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