Retail Operations Specialist (Bengaluru)

Retail Operations Specialist (Bengaluru)

15 Aug
|
Tata Consultancy Services
|
Bengaluru

15 Aug

Tata Consultancy Services

Bengaluru

TCS Walk in interview for Retail Operations Asset Protection
Roles- Analyst, SME, Team Lead & Delivery Manager.

Industry - Retail
Experience - 1- 15 Years
Qualification - Minimum 15 years of regular, full time education (10 + 2 + 3)
Shift- Rotational 24/7(including night shift)

Walkin Details-
Date - 22nd Aug 2026
Time - 10am - 2pm
Location- TCS Yeshwanthpur Sattva Knowledge Point,, Tumkur Road (NH 48) in the Yeshwanthpur Industrial Suburb, Mahalakshmi Layout, Bengaluru, Karnataka – 560022

Job Description for Analyst

Support Asset Protection operations by monitoring alarms, handling incident response activities, conducting fraud investigations, managing video evidence requests, and ensuring compliance with operational and regulatory requirements.
Key Responsibilities
Monitor and respond to intrusion, life safety, environmental, and system health alarms.
Coordinate emergency dispatch activities with law enforcement, fire departments, and emergency responders.
Perform alarm troubleshooting, user management, and system administration activities.
Manage service tickets,



alarm audits, and technical support activities.
Investigate exception-based alerts, suspicious transactions, and fraud-related activities using approved platforms.
Review transaction data, surveillance footage, and incident reports to support investigations.
Create and maintain investigation case files and supporting documentation.
Retrieve, review, package, and archive video evidence supporting claims and legal requests.
Maintain chain-of-custody records and evidence management standards.
Produce operational reports while ensuring SLA and compliance adherence.

Job Description for DM-

Lead end-to-end Asset Protection Services, overseeing Alarm Monitoring, Emergency Response, Fraud Investigations, Exception-Based Analytics, Video Evidence Management, Claims Support, and Compliance Governance. Drive operational excellence, transformation, and business value realization.
Key Responsibilities
Define op

📌 Retail Operations Specialist (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru

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