Job Summary

Function purpose: Drive the execution of legal and regulatory client outreach campaigns across CCIB and Markets, ensuring delivery in line with regulatory, compliance, and operational requirements.
Business partnership: Partner with Business, Compliance, Frontline, Marketing, and Data stakeholders to deliver effective outreach outcomes and a consistent client experience.
Role context: Part of the Client Outreach function, responsible for campaign execution, stakeholder coordination, data validation, and continuous process improvement.

Key Responsibilities

The Manager, Markets Regulatory Outreach and Remediations, is responsible for delivering end-to-end client outreach campaigns for regulatory and business initiatives, including planning, execution, stakeholder management, response tracking, and governance oversight. The role works closely with cross-functional stakeholders to ensure accurate campaign delivery, effective communication, regulatory compliance, and continuous enhancement of outreach processes and operating models.





Execute and manage client outreach campaigns in accordance with established process, control, and quality standards.
Partner with stakeholders to define campaign scope, validate data, and coordinate campaign execution.
Drive effective stakeholder engagement and provide transparent communication throughout the outreach lifecycle.
Ensure campaign documentation, evidence retention, and governance requirements are maintained.
Support risk management by identifying, escalating, and mitigating campaign-related risks in line with regulatory and audit expectations.

Skills And Experience

MS Excel, word, PPT
FM regulatory onboarding knowledge
Stakeholder management
Process management

Motivations

Motivated by delivering high-quality client outreach campaigns that support regulatory and business objectives.
Enjoys collaborating with Business, Compliance, Frontline, Marketing and Data stakeholders to achieve successful campaign outcomes.
Dri

📌 Manager, Trade Control (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru