Location: Jaipur, Rajasthan
Company: Eplanet Soft
Employment Type: Full time
Experience: 8+ years preferred
About the role

Eplanet Soft is looking for an experienced and highly driven Associate COO to take ownership of day-to-day business operations, project delivery, team coordination, client management, quality control, resource utilization, and project profitability.
This is a senior leadership position for someone who can operate across multiple departments, bring structure to execution, identify problems before they become escalations, and ensure that projects are delivered successfully.
The Associate COO will work closely with the CEO and COO and will play a key role in driving operational excellence across the organization.
Key responsibilities
Project delivery & operations
Oversee all running projects and ensure timely, quality-driven delivery.
Review project progress, timelines, dependencies, risks, and pending actions.
Assign projects and resources based on team capacity, skills, and project requirements.
Ensure clear ownership and accountability across every project.




Identify delivery risks early and take corrective action.
Manage critical project escalations and ensure timely resolution.
Ensure projects move smoothly from planning to execution and final delivery.
Team & resource management
Coordinate closely with Business Analysts, Client Success Managers, Project Managers, Developers, Designers, QA teams, Digital Marketing teams, and other departments.
Align BAs and CSMs on project priorities, deliverables, and client expectations.
Review daily project updates from BAs and CSMs.
Monitor team workloads and optimize resource allocation.
Identify capacity gaps, bottlenecks, and resource requirements.
Ensure teams are productive, accountable, and aligned with business priorities.
Quality control
Ensure quality standards are maintained across all client deliverables.
Establish effective review and quality-control processes.
Identify recurring quality issues

📌 Associate COO (Jaipur)
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