Summary

Position Summary

Product Specialist (Senior Analyst) – Product Support, Enablement and Operations

Are you a professional who enjoys exploring what’s possible in business operations, product support, and technology enablement? Are you someone who brings solid judgment, logical thinking, and hands-on configuration capability to strengthen how products are deployed, supported, configured, and adopted?

Work you’ll do

You will support the deployment, operations, adoption, and continuous improvement of third-party Tax & Legal products across Member Firms by partnering with business stakeholders, technology teams, vendors, and leadership. You will serve as a key contributor across technical specialist, enablement contributor, and support coordinator responsibilities.

This role includes advanced product support, logic-driven solution setup, application configuration, and user enablement. You will work with rules, conditions, logical operators, workflows,



and agent-based capabilities to help translate business requirements into practical product configurations and scalable user solutions. Over time, the role is expected to deepen capability in workflow-driven solutions, automation, agents, and emerging AI-enabled platform features.

Key Responsibilities

Technical specialist

Build deep functional and power-user knowledge of supported products and provide advanced operational and user support across geographies.
Configure and customize applications for advanced and complex business needs through logic-driven setup using rules, conditions, logical operators, workflows, permissions, and related platform settings.
Understand Agentic-AI possibilities for each product, and configure re-usable AI-workflows and modules (No-code solutions).
Translate business requirements into functional configurations, workflow logic, and platform-based solutions.
Build, test, refine, and maintain agents and agent-based workflows on the platform based on business use cases and user n

📌 GTLO - Product Management - Senior Analyst (Hyderabad)
🏢 Deloitte
📍 Hyderabad