Job Description

Job Summary –

Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the

procedures defined in standard operating procedures

Perform quality check on the data captured in the client platform and ensure highest standard of accuracy
Process application forms based on the priority defined by the client
Identifying the customer request and indexing the same to the appropriate department
Handling the task assigned and providing resolutions within the timeliness
Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence

Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites

Technical Skills

Years of experience needed – NA

Educational qualification – Bachelors/Post Graduate degree aggregate of 70%. Preferably B com, BBM, BCA, BBA and MBA
Must have 2+ years of work experience in Investment Banking Domain
Good Knowledge on Capital markets such as shares, key players in IB world, Trade date, etc.




Must be able to type at 30 WPM with 95% accuracy (as per test results on typing software)
Must be professional and courteous in all interactions with clients and staff
Must have basic skills in usage of MS Word and MS Excel
Must have strong interpersonal, excellent communication (write & speak) skills (comprehend and action written customer requests)

with a desire to work in a Back-Office Operations environment

Must be able to multi-task and be adaptable to change
Must be able to meet department expectations, handle repetitive work, and work overtime as required
Must be able to sit for long periods of time while entering data or performing other sedentary duties
Stand for periods of time during meetings and/or other group events
Willingness to work in versatile shifts

Certifications Needed: NA

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses g

📌 Sr Transctn Procng Off (Bengaluru)
🏢 Mphasis
📍 Bengaluru