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Role title : Assistant Director – Process Consultant(Risk Management Services)_Service Excellence
Job Summary
Support the Service Excellence Leader in shaping, driving, and governing the Service Excellence agenda across GDS by enabling strategy execution, driving insights, and ensuring structured governance, reporting, and compliance.
Acts as a central orchestration layer between strategy, execution teams, and leadership—ensuring initiatives translate into measurable outcomes.
Risk Management Services (RMS) is an internal function within GDS, responsible for protecting the organization from the risks that may arise from its professional practice.
Team works closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics.
The process consultant would assist the teams in continuous improvement.
Key Role And Responsibilities
As a consultant, the Assistant Director will provide strategic insights and solutions to drive service excellence. They will support team members and business teams , fostering a culture of continuous improvement and skilled growth. By leveraging their expertise, the Assistant Director will guide the implementation of best practices and innovative methodologies within the organization.
Strategy & Thought Leadership Enablement
Support the Service Excellence Leader in defining and articulating the Service Excellence strategy and roadmap
Conduct research, benchmarking, and internal analysis to infor
📌 Assistant Director_Service Excellence (Bengaluru)
🏢 EY
📍 Bengaluru