15 Aug
|
Elevate Campuses
|
Sonipat
15 Aug
Elevate Campuses
Sonipat
We are hiring a Guest Service Associate to join our team at Sonipat
If you are a hospitality qualified passionate about operations and student relations, we want to hear from you.
? Role Overview
As a Guest Service Associate, you will manage daily operations for assigned student residential blocks. You will ensure a high-quality living environment by overseeing hygiene, maintenance, and student grievances.
? Key Responsibilities
Student Relations: Handle daily complaints, monitor feedback, and ensure swift resolution and closure via our internal app.
Operations: Manage student check-ins, check-outs, and strict key management protocols for the block.
Property Maintenance: Complete regular block snagging and coordinate directly with the technical team for quick repairs.
Housekeeping & Hygiene:
Supervise daily housekeeping schedules and checklists to maintain peak cleanliness.
Data Management: Maintain accurate operational records and data logs for your respective block.
? Qualifications & Requirements
Education: Degree or Diploma in Hotel Management.
Experience: 1 to 2 years of relevant experience. Freshers with a hospitality background are also welcome to apply
Skills: Strong communication, problem-solving abilities, and a customer-first mindset.
? Job Details
Designation: Guest Service Associate
Location: O.P. Jindal Global University, Sonipat (On-site)
📌 Guest Service Associate (Sonipat)
🏢 Elevate Campuses
📍 Sonipat