Remote-Assistant Vice President- CX Transformation, Contact Center AI, or Customer Experience Optimi (Ghaziabad)

Remote-Assistant Vice President- CX Transformation, Contact Center AI, or Customer Experience Optimi (Ghaziabad)

15 Aug
|
Bot Tech
|
Ghaziabad

15 Aug

Bot Tech

Ghaziabad

Job Description AVP- CX Transformation, Contact Center AI, or Customer Experience Optimization
Noida/Gurugram/Bangalore/Pune/Remote
Fulltime
Hybrid
candidates with a strong blend of Data Analytics, Conversational AI, CX Transformation, and Optimization experience, rather than pure implementation or platform engineering backgrounds.
Must-Have Experience
- 10+ years of experience in CX Transformation, Conversational AI, Contact Center AI, or Customer Experience Optimization.
- Solid experience in analyzing and improving AI/automation performance using data and business metrics.
- Proven exposure to:
- Containment Rate, Escalation /

📌 Remote-Assistant Vice President- CX Transformation, Contact Center AI, or Customer Experience Optimi (Ghaziabad)
🏢 Bot Tech
📍 Ghaziabad

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