Main Accountabilities

1. Training Delivery & Participation Management

* Execute the regional training calendar in alignment with business capability
requirements.
* Drive end-to-end responsibility for training participation including
nominations, reminders, attendance tracking, and follow-ups with employees
and reporting managers.
* Ensure eligible employees attend required functional training programs based
on role, grade, and tenure.
* Coordinate with business heads to ensure improved participation in training
programs across the region.

2. Internal Trainer Capability & Knowledge Sharing

* Facilitate Sherpa Train-the-Trainer (TTT) programs to strengthen internal
trainer capability within the region.
* Support trainers in delivering functional and behavioural sessions across
identified capability areas.
* Encourage knowledge sharing and capability building through internal trainer
networks.

3. Training Governance & MIS Management

* Maintain digital records of training programs including attendance, feedback,
training calendars, and program reports.




* Ensure training MIS trackers are updated regularly and shared with relevant
stakeholders.
* Support closure of audit queries related to training documentation within
defined timelines.

4. Learning Program Delivery & Capability Development

* Coordinate delivery of functional and behavioural learning programs covering
areas such as customer communication, operational processes, digital tools,
managerial effectiveness, and CRM systems.
* Support induction and refresher training programs including pre- and
post-training assessments to measure learning effectiveness.
* Monitor completion of mandatory compliance and functional learning modules
across active employees

5. Business Engagement & Training Need Identification

* Engage with business stakeholders including RSMs, ZSMs, NSMs, and Business
Heads to identify capability gaps and training requirements.
* Conduct periodic training need assessments through stakeho

📌 Training Lead (Ranchi)
🏢 Tata Capital
📍 Ranchi