Future-proof your advertising and marketing career. Join Scatter.

At Scatter, meaningful content is at the heart of contemporary marketing strategy. From tactical campaigns to far-reaching transformational programs, the team at Scatter works on growing our partners' businesses. Scatter makes it easier for our client's consumers to find their brand online, leading to a better offtake. Because messaging produced by us should significantly impact consumers' everyday lives.

Our days feature high-energy calls and enlightening brainstorms with internal teams and clients. The work involves rushing about and pulling out all the stops, all to ensure that the results that reach our clients are nothing less than perfect. With a workforce of 60+ employees, you can be assured of a great learning curve, where in addition to your role, you often contribute inputs to teams you work alongside.

Regardless of your location or position, every member of the Scatter team is united by a common goal: create content that creates BUSINESS IMPACT for our clients.

About the role
Designation:



Executive – Customer Success
CTC: Up to 5 LPA
Annual Retention Bonus – 10%. This is part of your CTC and released after you complete a year with us (Subject of course to you being on our payroll and not serving a notice period.)
City: Delhi

Role & Responsibilities

• Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally.

• Understand clients’ marketing objectives and collaborate with internal teams, including sales, strategy, content production, and others, to ensure seamless execution of client campaigns and projects.

• Conduct regular check-ins and arrange performance reviews with clients to assess their satisfaction, identify improvement areas, and arrange to provide optimization recommendations.

• Identify upselling and cross-selling opportunities within existing client accounts to maximize revenue.

• Organize regular client train

📌 Customer Success Executive (New Delhi)
🏢 Scatter
📍 New Delhi