OpenStack L2 Engineer
? Location: Noida
? Experience: 4+ Years
? Work Mode: Onsite
? Shift: 24x7 Rotational Shifts
? Role Level: L2 / Second-Line Engineering Support
Role Summary
We are looking for an experienced OpenStack L2 Engineer with 4+ years of hands-on experience in administering and supporting production OpenStack private cloud environments.
The role involves second-line engineering ownership, including handling escalations from L1, performing detailed troubleshooting and Root Cause Analysis (RCA), managing platform-level configuration and changes, executing patching and upgrades, and automating repetitive operational activities.
The ideal candidate should have robust expertise across OpenStack compute, networking, storage and identity, along with solid Linux, KVM, Ceph and Ansible skills.
Key Responsibilities
Own and resolve escalated incidents from L1, performing detailed diagnosis and Root Cause Analysis (RCA) across compute, network, storage and identity services.
Administer, troubleshoot and tune core OpenStack services including Nova, Neutron, Cinder, Glance,



Keystone and Heat.
Troubleshoot complex OpenStack networking issues involving:
Open vSwitch (OVS) / OVN
Provider and tenant networks
Routers and floating IPs
Security groups
VLAN and VXLAN
Network namespaces
Trace packet paths across the OpenStack networking stack to identify connectivity issues.
Manage storage integration including Cinder backends, Ceph or equivalent enterprise storage, volume performance and capacity.
Plan and execute patching, minor version upgrades and platform maintenance with documented rollback procedures.
Manage OpenStack projects, quotas, flavours, aggregates, availability zones and image lifecycle.
Perform capacity monitoring and forecasting and proactively identify utilization and infrastructure headroom risks.
Automate repetitive operational tasks using Ansible, Bash and/or Python scripting.
Develop and maintain operational runbooks, SOPs and troubleshooting documenta

📌 Cloud Support Engineer (India)
🏢 True Tech Professionals
📍 India