Network Support (Chennai)

Network Support (Chennai)

15 Aug
|
loanDNA
|
Chennai

15 Aug

loanDNA

Chennai

Role Summary
This role is primarily responsible for managing the organization's network infrastructure and end-to-end IT asset lifecycle. The engineer will ensure reliable, secure network operations across LAN/WAN environments while maintaining accurate asset records, driving procurement governance, and supporting IT compliance initiatives across Chennai and branch offices.
Key Responsibilities
1. Network Support & Operations (Primary Focus)
• Monitor, configure, and troubleshoot LAN/WAN infrastructure including switches, routers, and wireless access points
• Administer FortiGate firewall — policy management, NAT rules, VPN configuration, and log review
• Manage VLAN segmentation, DHCP scopes, and DNS configurations across Fortinet and Microsoft environments
• Support and maintain Wi-Fi infrastructure (FortiAP or similar) including site surveys and channel planning
• Configure and troubleshoot site-to-site VPN and remote access VPN for branch locations
• Maintain comprehensive network documentation: IP address management (IPAM), topology diagrams, and network runbooks




• Use monitoring tools (OpManager, SolarWinds, or equivalent) for proactive network health and performance tracking
• Respond to and resolve network-related incidents, ensuring minimal downtime and adherence to SLAs
2. IT Asset Management (Primary Focus)
• Own and maintain the end-to-end IT asset lifecycle — procurement, tagging, deployment, tracking, and retirement/disposal
• Manage and regularly audit the IT asset inventory covering hardware (desktops, laptops, servers, network devices), software licenses, and peripherals
• Coordinate with vendors for procurement, warranty management, AMC renewals, and hardware replacements
• Maintain asset records in the ITSM tool (ServiceDesk Plus or equivalent), ensuring data accuracy and completeness
• Support software license compliance — track allocations, renewals, and ensure adherence to licensing agreements
• Prepare asset utilization reports and present perio

📌 Network Support (Chennai)
🏢 loanDNA
📍 Chennai

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