Manager – Strategy & Operations

About the Role
This role sits in the office which oversees five diverse functions: Purchase, B2B business (full P&L;), Warehousing & Logistics, Factory (activity kit manufacturing), and Construction (greenfield, brownfield and built-to-suit school projects).

The Manager – Strategy & Operations will act as the operational backbone of this office — a one-person PMO who ensures that reviews are data-ready, decisions are documented, commitments are tracked to closure. This is a high-visibility role with direct exposure to CEO/CFO-level reviews and cross-functional leadership, and is designed as a launchpad into a business or functional leadership position within 24–36 months.

Key Responsibilities
1. Review Cadence & Meeting Management
•Own the weekly review calendar across all five functions — agendas, pre-reads and dashboard readiness before every meeting.
•Ensure function heads update KPI dashboards prior to reviews; escalate non-compliance.
•Capture decisions and risks from every review in a concise, standardised format (meeting log,



not prose minutes).
2. Action Tracking & Follow-Through
•Maintain the central action register: every commitment logged with a single owner, due date and status.
•Chase overdue items between meetings so the leader is never the reminder mechanism; publish a weekly ageing summary.
•Run the daily flash reporting process for Purchase, Warehouse and Factory.
3. Business Analytics & Reporting
•Prepare a Monday morning one-pager: key variances, risks, and decisions required for the week.
•Build and maintain function-wise KPI dashboards — B2B bookings/collections/DSO, construction progress vs. budget, factory output, dispatch TAT and fill rates, purchase turnaround.
•Conduct ad-hoc analyses: discount trends, cost benchmarking, collection ageing, vendor performance, project overrun early-warning.
4. Cross-Functional Coordination & Special Projects
•Prepare and drive the weekly cross-functional review; track inter-

📌 Manager HR strategy operation (Mumbai)
🏢 K12 Techno Services
📍 Mumbai