Hiring | Centre Head | Chennai
Location: Chennai, Tamil Nadu
Experience: 5+ years
Employment Type: Full-Time
Languages: Tamil & English

About Artium Academy
Artium Academy is India’s #1 Music Academy, on a mission to make high-quality music education accessible and enriching for learners across the globe.
We are looking for an experienced Centre Head to take ownership of our Chennai centre — driving people, operations, customer experience, sales, renewals, and revenue growth.
If you are someone who can lead a team, build strong customer relationships, run operations seamlessly, and think like a business owner, this role could be for you.

What You’ll Be Responsible For
Centre & Operations Management
- Own the day-to-day operations and overall functioning of the centre.
- Ensure a welcoming, organized, and efficient centre environment.
- Manage administration, utilities, supplies, housekeeping, maintenance, and other operational requirements.

People & Team Leadership
- Lead teachers and non-teaching staff, including scheduling, attendance, leaves, and performance.




- Build a team-oriented, accountable, and positive team culture.
- Resolve team concerns and ensure smooth coordination across functions.

Learner & Parent Experience
- Build strong relationships with learners and parents.
- Address concerns, resolve escalations, and ensure high customer satisfaction.
- Create a consistently excellent learner experience throughout the journey.

Sales & Revenue
- Own centre-level sales and revenue targets.
- Handle walk-ins, understand customer needs, present offerings, and convert enquiries into enrollments.
- Coach and support the Academic Counsellor to improve conversions.
- Drive learner renewals and retention through proactive engagement and issue resolution.

Growth & Business Performance
- Identify opportunities to improve enrolments, retention, and centre revenue.
- Track performance metrics and use data to drive decisions.
- Implement initiatives that improve lear

📌 Center Head (India)
🏢 Artium Academy
📍 India